Grrr....still can't get on chat!!! Help Pls!
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Join Date: Aug 2013
Location: Midwest
Posts: 217
Grrr....still can't get on chat!!! Help Pls!
I did the install and it says windows has blocked this software because it can't verify publishers??? Please any info appreciated, love chat...helped me a lot!!!!
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Join Date: Apr 2007
Location: Australia
Posts: 211,444
Windows Can't Verify Publisher - AddonInteractive Support Center
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Windows Can't Verify Publisher
This usually occurs when Java is not installed (or possibly not installed correctly) and Internet Explorer is trying to automatically install Java for the end-user. In some cases the user can simply dismiss the warning and proceed to install Java; however for many this may not work.
In which case, we recommend the following:
1. Instruct your users to visit Java Downloads for All Operating Systems
2. Have your users click to download the link: Windows XP/Vista/2000/2003/2008 Offline
3. Close all browser windows.
4. Double-click to install the newly downloaded file which will install Java.
After this, your users should be able to browse to Verify Java Version to verify that their Java installation was successful and they'll be able to use the chat room without problems.
This usually occurs when Java is not installed (or possibly not installed correctly) and Internet Explorer is trying to automatically install Java for the end-user. In some cases the user can simply dismiss the warning and proceed to install Java; however for many this may not work.
In which case, we recommend the following:
1. Instruct your users to visit Java Downloads for All Operating Systems
2. Have your users click to download the link: Windows XP/Vista/2000/2003/2008 Offline
3. Close all browser windows.
4. Double-click to install the newly downloaded file which will install Java.
After this, your users should be able to browse to Verify Java Version to verify that their Java installation was successful and they'll be able to use the chat room without problems.
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