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Having a day

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Old 01-25-2016, 06:37 PM
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Having a day

I've been using free low income insurance for a few years. These past 3 months have been hell. They have messed up my paper work 3 times. Forcing me to pay out of pocket for an emergency visit to get anti depressants, and again when I went to pick up my prescription. I am getting zero feedback about getting reimbursed for any of this. each time I call them to talk about anything I get different answers there is no consistency.

I realize it is not really their fault. Health care has a lot of issues where I live. I'm lucky to live in an area where they exist at all, and as someone who works in customer service I go out of my way to be nice to others on their job. I get it. We all makemistakes. But I lost it on one woman on the phone today. I went to pick up my refil and they said I wasn't covered (again) and that I had to call to see what was up. The woman wasn't answering any of my questions and wouldn't do any of the things the pharmacist asked. I finally got a hold of someone else and it turns out they won't cover my anti depressant and I need to call my dr and get a new prescription for one that they will cover.

Now it has been very hard for me to find Meds that work and I do not want to change them. I emailed my dr. And Contacted some freinds who said they could help out.

I guess this is just a rant- to other like minded people. This is my mental health were talking about and they waited until I had ONE DAYS WORTH of medication left to tell me I can't get it anymore. I cried so much today, felt really discouraged. I have other options I am going to seek out tomorrow but I am done for the day. Why are things so difficult for us who are already suffering so much?
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Old 01-25-2016, 08:13 PM
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Hang in there greens.

I have had similar insurance company issues with medications. The company cutting me off until the doctor reauthorizes something I have to take.

I am on a new anti depressant now as well and I am going to run out before the refill date, I dropped the pill bottle and they are so small I did not find every little pill. I am like 4 short. I do have an appt. with the doctor before this though so hopefully I can work it out because my ins. co. won't refill it until the run out date.

Precarious stuff when you might have to go into an abrupt withdrawal.
Blacky is offline  

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