In our state, (WA) the tool that was calculating was the same computerized tool that has been used for flu and other infectious diseases.
The tool got overwhelmed and "broke.."apparently...that's what they say... for about 12 days we didn't get updates about numbers of tests being performed. That was hard to watch. The death numbers kept rising but the number of tested people stayed at 89,000 for 12 days.
I mean, nothing about this is easy to watch.