Agreed. I also like to remember there's a person behind the screen who is going through a hell of a time. I was on a large IRC (chatroom) for alcoholics and quitting. Once some guy was very offensive towards with me with bad language. I attempted to snap back but was jumped on by the entire channel. At first I thought it was a little unfair, but I was taken aside and told that people going through alcoholism are in a bad place with serious problems and its important to let them vent and communicate.
And then I look back to how angry and horrible I was when I was an alcoholic, and how people forgave me countless times.
That's how I see it here. If I offend anyone it's most definitely not intended and if someone offends me I take it on the chin and let it pass.
<3