pmslan, I also work in the Real Estate field, however I am a licensed secretary. The company I work for also owns 5 apartment complexes and the maintenance man also does work for the 2 real estate offices. We are lucky enough to have very generous owners. He is paid very well. If it's something he can't fix they have no problem calling a licensed plumber, electrician, etc. How frustrating for you. Look at this as an opportunity and maybe you can find a better job. Good luck!!