Hi Art. I read your last thread last night and decided to keep my mouth shut because everyone was fire and brimstone about the person who was unprofessional towards you.
I thought I'd write today to try and put a different slant on things for you.
Is spending all this time getting revenge worth your while?
You want help to get sober. That's the goal.
Yes this company treated you poorly. Yes you have a right to be annoyed and angry. But how does going to the ombudsman help? You've already decided you're going to another facility. Why waste your time going through the hoops on this?
If you want payback, there are other ways to do it which expend a lot less energy.
I suggest you write a review on yelp and move on. Leave out the names of people but just go hard about the company.
This will have an impact on them and they may even reach out to apologise,
Anyway - don't waste your time on being angry.