I laughed out loud at your post. I am in the same situation. As well as being a nurse and seeing patients, I work as receptionist, do all the travel bookings, pick people up to take them to the airport, work on call two nights a week and order all the stock. People are as rude as ****. Some days I could hit someone. My latest thing is to yell out " your welcome" to people that don't say thank you. I know it's bad. You have my sympathy.xx