Mantalady just posted soemthing that I found useful from Bruce Lee, who said:
“You will continue to suffer if you have an emotional reaction to everything that is said to you. True power is sitting back and observing everything with logic. If words can control you then people can control you. Breath and allow things to pass”
I am totally not there myself, and I dont agree with the logic part, but seems like a good goal.
I try not to reason anymore with people who just dont get it. If I dont react, they stop sooner...