I have always responded better to the drill sergeant tough love treatment as opposed to the gentle hand. On the one hand I try to respect the fact that others don't respond to tough love in the same manner. With that said I think people are being too harsh with their responses to Ladybug.
From MY personal experience, the reason I continued drinking is because I had a laundry list of excuses of why I couldn't stop. I was arrogant enough to think that somehow my situation was special or different from the millions of people who had successfully reined in their addictions. That is my gentile way of saying that when I went to the bathroom to make, I sensed the scent of a bouquet of roses.
Once I stopped making excuses for myself and started putting in the work, good things started coming my way.