I like your approach, and communication style. I think even when you talk to an addict with respect, they will listen and yes have work to do. but it's better than being bitchy and sarcastic. that's my weakness, I'm trying to learn not to be so sarcastic.
I only get that way, when people talk to me like I'm stupid. there is a way to talk to people even addicts. And it's firm, with honesty without yelling and screaming, and being sarcastic. I'm learning.
My BF listens when I talk to him like an adult.