Good suggestions so far, I don't really have anything to add...On a lighter note, any time anyone, anywhere, asks about how to do the 4th step...I'm immediately brought back to the "I'm resentful at Mr. Brown because..." example given in the BB. I swear, I read that, ananyzed it, etc over and over. It was just so important for me to get it "right" but when it came to the 5th step, "perfection" wasn't as important as I had thought.