I figured I'd share this with everyone today. I went to a mandatory training session with my job last summer that we all had to do. In the back of the book there was this powerful statement. Hope everyone here can take something useful from it:
My Responsibility
I have come to the frightening conclusion that
I am the decisive element in my environment.
It is my personal approach that creates the climate,
it is my daily mood that makes the weather.
I possess tremendous power
to make someone's life miserable or joyous.
I can be a tool of torture
or an instrument of inspiration.
I can humiliate, hurt, or heal.
In all situations it is my response that
decides if a crisis will be escalated
or de-escalated and a person
humiliated or humanized.
*credit to Dr. Haim Ginott (adapted)*
