We get to support each other in ways that are different and similar to AA. Many topics that may not be appropriately or easily shared in a face to face setting, either because an individual doesn't feel comfortable or because a meeting format doesn't accommodate it, can be easily shared here. Many newly recovering or potentially recovering individuals who don't know who or even what to ask about recovery programs can get information, and more importantly, encouragement in a non threatening environment. Day to day trials and tribulations are often discussed and are in fact, welcomed, here. More intellectual discussions and examinations of different recovery programs and philosophies can be had as well.
For me, AA is the most important recovery tool I have. But it is so nice to have a diverse group of people to discuss recovery issues with, any time of the day. Also, it is important for recovering individuals to "pay it forward" or give back their experience strength and hope to other recovering individuals. This format easily allows for that, although, IMHO, doesn't replace face to face interaction, or service.
If you really want to understand online support for recovering people, you should experience and understand face to face support... it's very different, complimentary, but different... go to some AA or ACoA meetings, you'll see
.
Mark