Hey, zencat.
About a month ago I went in for a therapy session that didn't exist. I was having a bad day and that put the icing on the crap cake. I found out that the receptionist who had scheduled me for an appointment my previous visit had put a different name down. I found my appointment card later and it didn't have my name on it. I never looked at it. I usually toss those things aside. I still don't understand how I lost my spot, but.......oh well. Now I look at my card and take it with me for proof.