Yeah they do..this is the first time I have taken a claim on them in 4 years....same company..just thru two different employment companies....and they have been holding out paying for anything ,as they wanted to know if i had a pre existing condition....geeez...i have blown up at them a 100 times..I still dont' know what or if they have paid...unreal....scares me to get help when i need it.i am not rich enuf to pay outof pocket......better off if you don't have a job..and no insurance....it is free...the rehab i mean..