....just for you!
I do not feel that you "made a moutain out of a molehill" I would just as anyone else would be totally upset in that situation! No child of that age should be answering the telephone-
IMHO I would try to seek out other means of day care on the days that the day care is closed. This will elimanate any kind chaos that will be created-that is not healthy for you or your child.
Please keep extra special watch over your child-do what you feel is in your gutt and heart-keep her safe!
Oh and Psssssssssssssst here is another