Steely

When I log in I'm given different SR format. No button to access Forums, and other stuff.

Is it just me?

Dee74

you've somehow changed your skin to Carbon - we don't use that one anymore

Are you using phone, computer, or tablet?

D

Steely

I'm using my iPad Dee. Same thing happened on my phone. How do I get out of it?

Dee74

log out and log in again and see if that's the look you've always had?
D

Steely

I think I've tried this before, and it didn't work. I'll try again.

thanks Dee

Dee74

you should be able to log in with any of the forum templates.

If desktop is not your look, I'm happy to change you to the other template, but
if you're still having trouble you can change the look yourself...

in desktop view, at the top left of the page, you should see USER CP > click that...

new page...
scroll down that left hand side to 'edit options'>

new page...

scroll all the way down to nearly the bottom of the page where it says 'forum skin' - thats a drop down menu -
change it to either 'desktop' or 'mobile' styles (those are the only two that really work now) and then hit the 'save changes' button underneath.

D

Steely

Can you do it for me Dee? Pleasssse! I can't get in to change anything.

Dee74

how did you get in to post this tho?


I'll change you to the mobile skin then.
actually I think we’ll stick with the desktop version as that’s probably the easiest to use and the most likely one you had.

if I’m wrong we’ll sort it tomorrow


D

Steely

I can open new thread on whatever it is that I'm using.

I'll have another go at solving it.

Steely

I'm back in. Thanks Dee.

Logged out, then back in worked this time.

Dee74

I’m glad we got there Steely

D

Steely

Yep.

Anna

Thank you Dee, and thanks Steely for your patience.

Steely

How so, Anna?