Phone call scenario - opinions?

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Old 10-23-2012, 10:35 AM
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Phone call scenario - opinions?

A true story someone was telling about their alcoholic mother.
Someone told her she was an alcoholic. She wanted assurance from AA that she wasn't. Then she would have the proof that she needed to continue drinking. So, she called the number of a Help Line which referred her to an AA sponsor. When the man answered the phone, she said to him, "I'm calling because I think I may be an alcoholic." The man responded with, "Well when you're sure, call me back." and he hung up. In other words, she was calling a Help Line in the first place because she wanted someone to tell her that she wasn't an alcoholic and then she would be justified in continuing to drink. Apparently you don't call and say, "I think I may be an alcoholic". You say "I'm an alcoholic".
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Old 10-23-2012, 10:40 AM
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I've never called a help line so I have no idea how that goes and if that is a typical response or not.

Alcoholism puts a crazy spin on reality - proof abounds.
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Old 10-23-2012, 10:42 AM
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I thought the first step was admitting a problem though.
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Old 10-23-2012, 10:58 AM
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I think it is but that doesn't mean people don't dance around that for a long time before getting there.

I did a fair amount of dancing myself and I'm not even the addicted one
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Old 10-23-2012, 11:08 AM
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That's another thing, if someone called an Al-Anon line and said "I think I might have a problem", I don't think they would be told "call back when you're sure" and then hung up on.
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Old 10-23-2012, 11:36 AM
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Originally Posted by choublak View Post
A true story someone was telling about their alcoholic mother.
This reminds me of a stupid urban legend I heard about someone's friend's grandma's cousin...
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Old 10-23-2012, 12:00 PM
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Unless she was on speakerphone with her mother at the time, I would put all the faith in the truthfulness of that story that I do in anything else an alcoholic says.
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Old 10-23-2012, 12:52 PM
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But if the woman was calling a help line on her own, how do we know she wasn't reaching out for help? She was referred to an AA sponsor, and then got hung up on just because of semantics? That's what I don't get.
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Old 10-23-2012, 01:08 PM
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Not knowing a thing about AA Helplines or sponsors it could be
* not a true story to begin with
* Not the complete story. Parts of it might be true, parts of it might be left out etc.
* A correct response by the sponsor for reasons I wouldn't know
* A rogue sponsor that responded in the wrong way
* Only she knows if she really wants help, validation to drink, or some elements of both.

My vote is not the full story.

It makes no difference actually. There are a ton of ways to get help with addictions. If someone wants help - it is easy enough to find it.
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Old 10-23-2012, 01:45 PM
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Having had volunteer experiences in help lines, folks are trained to handle phone calls and none of the training I've been a part of suggested hanging up on anyone. Ever.

I'm with the rest - a nice story spun to justify their decision to continue drinking. Refer them online to the 20 question "Am I an Alcoholic" survey instead.
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Old 10-23-2012, 02:21 PM
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It's that I asked the person why her mother was calling a Help Line in the first place and she was like, "You seem to be having trouble getting it. She was calling a Help Line because she wanted someone to tell her that she wasn't an alcoholic and then she would be justified in continuing to drink her three fifths of bourbon and flip her family the bird when they said anything."

I don't know exactly what it is I'm not getting, and she was being kind of rude to me besides. Like, duh, you should know my mom's ulterior motive, it's so obvious.

She didn't actually say that last part. It was in her tone of voice.
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Old 10-23-2012, 06:03 PM
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Originally Posted by choublak View Post
I thought the first step was admitting a problem though.
I believe that is a huge myth. Deep down inside most alcoholics know that they have a serious problem. For some alcoholics they know they are alcoholics & give up on themselves.
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Old 10-23-2012, 07:07 PM
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Originally Posted by choublak View Post
But if the woman was calling a help line on her own, how do we know she wasn't reaching out for help? She was referred to an AA sponsor, and then got hung up on just because of semantics? That's what I don't get.
There is no proof this ever happened. All we have is an alcoholic's word for it.
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Old 10-23-2012, 08:22 PM
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And we all know how reliable that is.....
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Old 10-23-2012, 08:31 PM
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Originally Posted by Taking5 View Post
There is no proof this ever happened. All we have is an alcoholic's word for it.
Well, the alcoholic and her daughter.
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Old 10-23-2012, 08:39 PM
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I answer phones at an AA office. We just tell them where the meetings are or give them names of temp sponsors.
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Old 10-23-2012, 08:42 PM
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Originally Posted by Carol Star View Post
I answer phones at an AA office. We just tell them where the meetings are or give them names of temp sponsors.
Yeah it was a temp sponsor who said call back when you're sure and hung up.
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Old 10-24-2012, 01:19 PM
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I doubt it happened quite like that. But if she said something like, "I may be an alcoholic but I want to continue drinking" I'm glad she got hung up on.
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