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1st Issue of the SR Newsletter Sending This Week!

Old 05-27-2015, 07:16 AM
  # 41 (permalink)  
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Oh.... and it might also be nice to consider something harmless for the subject rather than "Alcoholics first newsletter".

And it might also be nice to use a benign sender email address that sounds more harmless than [email protected]

If you have:
- no usernames
- harmless subject name
- harmless sender email

Then I still think it's poor form. But it should greatly reduce the possibility of harm that some are talking about.
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Old 05-27-2015, 07:44 AM
  # 42 (permalink)  
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Bump.... surely there is freedom of speech here, and we can share with other members about this potential 'newsletter' than none of us have requested.
My concern is for the members..they have always been what matter here at SR.
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Old 05-27-2015, 08:09 AM
  # 43 (permalink)  
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Bump.
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Old 05-27-2015, 08:29 AM
  # 44 (permalink)  
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Dee's advice is excellent, guys.

If you feel your email is sensitive, you can go into your details and change it anytime. I don't think we know that you will not get the newsletter if you have signed to not receive emails. That seems to be unclear and hopefully Emily will stop by and answer that for us.

And, also as Dee said, please continue to use this thread as the place for this topic.
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Old 05-27-2015, 08:32 AM
  # 45 (permalink)  
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Bump. I think it's important that we keep this on the front page for a while so everyone can have a chance to adjust their settings according to their desires.

Love from Lenina
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Old 05-27-2015, 08:36 AM
  # 46 (permalink)  
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Anna, I agree on Dee's comment, but I also hope that Emily will answer our question.
I do think it would be good if they address SR members as a whole, with a thread perhaps titled "Newsletter for Sr-do you wish to receive it in email?
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Old 05-27-2015, 08:55 AM
  # 47 (permalink)  
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Excellent suggestion from Chicory! maybe a poll? Would emailed newsletters be appreciated and enjoyed? Would a newsletter be more appropriate on the website were it could be enjoyed at a time the user has more control and in the privacy to enjoy it?

Love from Lenina
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Old 05-27-2015, 09:05 AM
  # 48 (permalink)  
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Just adding to bump.

So, there are 146,000 members. On any given sign in, there are less than 100 online. Sometimes up to a couple hundred lurking non-members.

If I were a lurker, I would not join this site if I saw this thread. That's too bad.

Emily, the active members on the forums have diminished by quite a lot in the last few months. I think this is going to push people away.

Alcoholism/addiction and spousal abuse are delicate subjects. Many people who join this forum do so in desperation and maybe have never used a forum, and maybe only have a shared email and maybe don't know that this is a site viewable by anyone with an internet connection.

I am going by the assumption that you are sending it to all members, since that's what you said. Again, I know about forums and email and used a burner account, as well. But some people didn't - and there are often threads posted by someone whose other half has discovered sensitive info on here.

As long as you aren't sending it to people who opted out already, I think we don't have a problem. That is, those of us who opted out or used a burner email. Your post doesn't make that clear, and sounds like everyone gets it, regardless.

Please clarify
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Old 05-27-2015, 09:35 AM
  # 49 (permalink)  
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Bump
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Old 05-27-2015, 09:43 AM
  # 50 (permalink)  
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Add me to the "this is a terrible idea" list. This should be opt-in by choice, only, for all the reasons already mentioned. My particular concern is for victims of abusive alcoholic partners, who could go ballistic if monitoring the victim's emails (which many controlling abusers do). It could spur further stalking behavior, figuring out what the member has posted, and possibly putting that person in danger.

This is NOT a far-fetched scenario, by any means.

And even apart from abusive situations, it is still intrusive. I've been a member here since 2010, and I don't recall getting any, though my settings allow email from administrators. I would expect those to contain only important communications, not a regular newsletter.

Please reconsider this.
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Old 05-27-2015, 09:52 AM
  # 51 (permalink)  
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I don't think I am understanding why Internet Brands would direct email when they could post a newsletter here and not endanger anyone or intrude on anyone's privacy or confidentiality. I can only speculate and hope they just didn't fully understand the sensitivities involved with recovery.
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Old 05-27-2015, 09:58 AM
  # 52 (permalink)  
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never mind
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Old 05-27-2015, 09:59 AM
  # 53 (permalink)  
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I'm starting to see some potential lawsuits here.

I'm part of this forum as someone in recovery. When I first responded here I hadn't considered the family section of this place. It doesn't take a huge imagination to envision some potentially dangerous situations.

And again, why isn't this even being reconsidered, given all the feedback?
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Old 05-27-2015, 10:04 AM
  # 54 (permalink)  
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Consider the member who has not logged on in nearly a year, has not used a burner email and did not opt out of receiving email (for whatever reason) when they first joined. Their email is now compromised (by an abusive spouse for example). With 140,000 members there are likely to be a few of these situations out there.

I think this thread clearly shows the need for SR's parent company to take the views and experience of the membership into account before implementing major decisions. This site deals with issues that often profoundly effect both the individual member and their families. Member input should be sought. Even better, member input should be an active part of the decision making process.
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Old 05-27-2015, 10:24 AM
  # 55 (permalink)  
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Thanks for your feedback. I'll review it and respond soon.
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Old 05-27-2015, 10:31 AM
  # 56 (permalink)  
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Originally Posted by awuh1 View Post
Consider the member who has not logged on in nearly a year, has not used a burner email and did not opt out of receiving email (for whatever reason) when they first joined. Their email is now compromised (by an abusive spouse for example). With 140,000 members there are likely to be a few of these situations out there.
I think this is more likely than not. I've only been around for 2 years, but I've seen an awful lot of folks who show up for a month or 2, then drop out of sight. There is simply NO WAY these folks are going to be able to opt out in time.

When I had a fit about the ads on the site a while ago, I was assured that it was all harmless and there was nothing to worry about. Now this....it kind of looks like commercialism and alcoholism are BOTH "progressive diseases", doesn't it?
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Old 05-27-2015, 10:38 AM
  # 57 (permalink)  
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I'm in full agreement with the comments from members opposed to the method of distributing the newsletter.

Additionally, I'm starting to get concerned about the place (which I was unaware of until recently) on the home page where forum threads are linked. I don't ever want something I write to be on the front page of anything unless I've given full consent & editorial input.

Did we consent to these things??? We were drunk, if I recall. I know I was. I believe when I signed in for the first time I was drunk, there were tears streaming down my face, and I'd just been hung up on by a suicide hotline.
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Old 05-27-2015, 11:19 AM
  # 58 (permalink)  
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Hello!

I've escalated your feedback to the highest management level I have access to. Here's the information I have:

They are in the process of re-pulling the list to only include the members who have agreed to receive email from SR, so if you've made that step, you likely wont receive the Monthly Newsletter tomorrow. That being said, we can't guarantee that people who have changed this preference in the past few hours will have their preferences reflected on that list, as we're not sure of the precise moment the list will be/was pulled. Keep in mind, though, that going forward, making this change in your user profile won't remove you from the Monthly Newsletter list--you'll need to click "Unsubscribe" from the newsletter.

If you don't want to receive the newsletter, the best way to ensure you will be removed from the list is to click "Unsubscribe" in the first newsletter that is sent. You can then delete the email from your inbox, and no record of it will be left.

We can assure you that your SR Usernames will NOT be included in the newsletter, so no privacy worries there.

While we certainly don't want to put anyone at risk, the nature of signing up for SR requires an email address be given and potentially be used for outreach. It's the only way we have to contact our members outside of the forum.

Again, our hope is that you enjoy the newsletter content, but if it's not interesting to you, you are welcome to unsubscribe and you wont receive it anymore.
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Old 05-27-2015, 11:28 AM
  # 59 (permalink)  
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Our emails being used for "outreach" Emily? Wow. Please, reconsider this, if I recall, the email request was not for outreach or spam but to validate that we were real people and not spam bots and a way to keep us safe.

I realize that money must be made but please, this is not the way to do so. In my opinion, it violates an implied trust. Trust is very important to the recovery process.
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Old 05-27-2015, 11:47 AM
  # 60 (permalink)  
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Emily, Thanks for addressing concerns to management, and for the information you have to offer. I'd like to quote this part of your response on the 3 threads that direct users to this information (in Newcomers, Substance Abuse, and F&F). It's a very clear statement, but many people if they just click on the link won't see it. Will that be ok?
Originally Posted by emily430 View Post
If you don't want to receive the newsletter, the best way to ensure you will be removed from the list is to click "Unsubscribe" in the first newsletter that is sent. You can then delete the email from your inbox, and no record of it will be left.

We can assure you that your SR Usernames will NOT be included in the newsletter, so no privacy worries there.

Again, our hope is that you enjoy the newsletter content, but if it's not interesting to you, you are welcome to unsubscribe and you wont receive it anymore.
May I add the statement that if people don't want outreach information from the corporation, they can change their UP to elect NOT to receive mgmt messages?

I don't want to post anything that will just be deleted.

Note to members (you all know this already) -- deleting from an inbox does not remove all records of correspondence
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