For me personally (since writing this post) it's led to a decision to go back to study and keep studying until I have learned more and have a voice that gets heard. My interest is in the effect systems have on individuals and in how individuals can access means to have their say. There's a ton of government guidance on service user involvment which could be utalised
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It sounds like ur doing all the right things, hopefully in time when u do think back to what happened, instead of it causing anger/frustration etc u will be able to say..."it was because of this happening that i did what i did and i am here now doing this",
Good luck with the studying!!