What grandmother says that to her grandchild????
A toxic one?
How cruel and rude! my take is that you and the kids are better off away these people, strangers would behave better than they do.
We are here in a foreign country and my sister's kid gets a lot of smiles and attention and love from ladies in the mall or wherever.. STRANGERS! the attitudes given to these kids (cruel comments/not actively seeking them and waiting for you to arrange things) are unacceptable... explains a bit XAH's upbringing, imagine the hell he lived. Anyway that is not your problem either...
((HUGS))