Elsie, have you posted this request in the "Technical Issues" forum? Unless you have changed computers in between your initial ID and your new ID, they might be able to help you. The technical team doesn't really register us by our user ID but instead on our computer's individual ISPO. The only problem is if you had to delete your previous ID in order to register under your new ID. If you didn't delete your previous threads from your computer, then I recommend you check your computer's history log. I'm not a computer geek......so I can't really give you any additional assistance.
Phoenix