Hate so much that you had to experience that nite - how frightful!!
I am a re-acter....I would be cursing at them at the door! telling them to get their facts straight and causing the chaos in the middle of the nite with my kids! (but that is the old me...LOL) let them do their JOB...LOL properly......
its hard, I see, but you never have to respond to anything...I would just say
