Well, then Shanon -
since yo promised to help her with all that -
you can either make a single appointment
get her to bring all the paperwork and all that
or you might (if you 've got the $$$)
consider a court advocate for that.
i was saying in another thread that many local courts
(they're mandatory here in MT)
are so overwhelmed by cases
they've begun a n 'advocate system'
where a fully trained person
walks you through the process so you can do the smaller stuff yourself.
Probating a will would be one of them..
Now about the death certificate -
the county sent that to me.
i didn't have to go get it.
Even so -
it's just a matter of a car ride.
Keep it simple
keep it brief
and keep it to ONE time.
ONE ... afternoon...
whatever.
Don't get sucked into
going back again and again for more and more.
Stick to what you said
and if you get a lot of resistance
you did your part in being available to do it.
Anythng AFTER that ... is just 'the routine' , you know?
Hopefully something in there will help.