Hi Wacko
I agree that yelling and screaming and namecalling is not for the feint of heart or mothers of addicts.
My son listens best when I am calm and non-confrontational. And that is the same circumstance when I listen to him. When we aren't plugging our ears with noise, we can hear so much better.
Respect is something we each deserve, and I respect his dignity even when I don't like him much.
Your post is really food for thought.