I'm with Chino.....I get so frustrated when people don't do their job. Sometimes I feel like I have been disrespected so much that I take it personally and it angers me. I have a tendency to give my all when I am doing a service for someone and I expect the same in return. Ooops, there go those expectations again. I hate when that happens.
Gee, I was just thinking how things would have turned out if I was the one dining with Norm.