I don't have any personal experience with this, but I have a finance textbook that has the following information:
Consumer Credit Counseling Service is a non-profit organization that provides debt counseling for those with serious financial problems. It is not a charity, lending institution or governmental or legal agency. CCCS is supported by contributions from banks, consumer finance companies, credit unions, merchants and other community organizations. To find an office near you, check your local white pages.
CCCS counseling is usually free. However, when the CCCS administers a debt repayment plan, it sometimes charges a nominal fee to help defray administrative costs.