Error connecting to server. Try again... - SoberRecovery : Alcoholism Drug Addiction Help and Information

BreakFree · 08-14-2009, 08:59 AM

in a few minutes. Well, I've tried for two days now! LOL :O I have followed all the directions in the FAQ for chat login issues. I've gone to Java and done the test. They say I'm good. I've done the whole security/privacy thing, re-started my computer...entered Explorer through the START menu...the whole shabang. Nothing is working. Has anyone else had this problem?

I consistently get that same message. "Error connecting to the server. Please try again in a few minutes." Hmmm...

Thanks so much in advance for any assistance with this! :)

BreakFree · 08-16-2009, 07:47 PM

Hello :)

Does anyone know if there is someone I can contact who might be able to help me? I really want to organize a chat for our "class" and I still can't get into the chat room :(

Thanks for reading and any help you might be able to give me :)

MCake · 08-16-2009, 08:28 PM

I've never heard of that problem before. What browser are you using? Are you using a firewall? Make sure that the SR website is marked as "safe" in the security settings.

Have you tried deleting your browser cookies?

***Morning Glory*** · 08-16-2009, 08:32 PM

You can email chat support and ask them to help you troubleshoot.

support@addonlivesupport.com

BreakFree · 08-17-2009, 05:26 AM

Good Morning :)

Thank you SO MUCH for your replies :)

mattcake79...I have done/tried all of the things you have mentioned, but thank you anyway for your help :) It's a real mystery so far...

MorningGlory...Thank you :) I will contact them :)

Have a nice day! :)

08-14-2009, 08:59 AM	#1 (permalink)
BreakFree Member Join Date: Jul 2008 Posts: 554 Blog Entries: 5	Error connecting to server. Try again... in a few minutes. Well, I've tried for two days now! LOL :O I have followed all the directions in the FAQ for chat login issues. I've gone to Java and done the test. They say I'm good. I've done the whole security/privacy thing, re-started my computer...entered Explorer through the START menu...the whole shabang. Nothing is working. Has anyone else had this problem? I consistently get that same message. "Error connecting to the server. Please try again in a few minutes." Hmmm... Thanks so much in advance for any assistance with this! :)

08-16-2009, 08:32 PM	#4 (permalink)
*Morning Glory* Administrator Join Date: Mar 2002 Location: CA Posts: 9,968 Blog Entries: 2	You can email chat support and ask them to help you troubleshoot. support@addonlivesupport.com __________________ “Come to the edge.” “We can't. We're afraid.” “Come to the edge.” “We can't. We will fall!” “Come to the edge.” And they came. And he pushed them. And they flew. Guillaume Apollinaire, 1880-1918

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08-16-2009, 07:47 PM	#2 (permalink)
BreakFree Member Join Date: Jul 2008 Posts: 554 Blog Entries: 5	Hello :) Does anyone know if there is someone I can contact who might be able to help me? I really want to organize a chat for our "class" and I still can't get into the chat room :( Thanks for reading and any help you might be able to give me :)

08-16-2009, 08:28 PM	#3 (permalink)
MCake Join Date: Feb 2008 Posts: 2,261 Blog Entries: 8	I've never heard of that problem before. What browser are you using? Are you using a firewall? Make sure that the SR website is marked as "safe" in the security settings. Have you tried deleting your browser cookies?

08-17-2009, 05:26 AM	#5 (permalink)
BreakFree Member Join Date: Jul 2008 Posts: 554 Blog Entries: 5	Good Morning :) Thank you SO MUCH for your replies :) mattcake79...I have done/tried all of the things you have mentioned, but thank you anyway for your help :) It's a real mystery so far... MorningGlory...Thank you :) I will contact them :) Have a nice day! :)

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