Cant log in to SR from home computer - SoberRecovery : Alcoholism Drug Addiction Help and Information

otterbearcat · 08-12-2009, 01:17 PM

Ive had this problem in the past and it just somehow resolved itself (it was after an upgrade a few weeks ago).

I am using someone else's computer and no problems.

When I try to log in from my home computer I get the error message, 'you do not have permission to access this page.'

I have cleared cookies, rebooted, nothing works.

I run Windows XP service pack 2, with Mozilla Firefox. Have also tried to get in using IE, but that didnt work either.

I have had 'strange' problems in the past with getting bad IP addresses, could this be the issue?

The only site I cant log in to from my home computer is this one.

Any help appreciated!

***Morning Glory*** · 08-12-2009, 04:16 PM

Check your email for an email from us with activation codes.

When you change your email in your profile you need to reactivate your account.

I had the system resend it. If you don't get it or it doesn't solve the problem use the contact us link and let us know.

08-12-2009, 01:17 PM	#1 (permalink)
otterbearcat On the path to self discovery Join Date: May 2009 Location: Pacific Northwest Posts: 144 Blog Entries: 15	Cant log in to SR from home computer Ive had this problem in the past and it just somehow resolved itself (it was after an upgrade a few weeks ago). I am using someone else's computer and no problems. When I try to log in from my home computer I get the error message, 'you do not have permission to access this page.' I have cleared cookies, rebooted, nothing works. I run Windows XP service pack 2, with Mozilla Firefox. Have also tried to get in using IE, but that didnt work either. I have had 'strange' problems in the past with getting bad IP addresses, could this be the issue? The only site I cant log in to from my home computer is this one. Any help appreciated! __________________ Wherever you go, there you are

08-12-2009, 04:16 PM	#2 (permalink)
*Morning Glory* Administrator Midi Golf Champion! Join Date: Mar 2002 Location: CA Posts: 1,601	Check your email for an email from us with activation codes. When you change your email in your profile you need to reactivate your account. I had the system resend it. If you don't get it or it doesn't solve the problem use the contact us link and let us know. __________________ Pro 11:14 Where no counsel is, the people fall: but in the multitude of counselors there is safety.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Currently Active Users Viewing this Thread: 1 (0 members and 1 guests)