Chat/Log in problems

[Morning Glory]

For log in and chat issues.

Before logging in check the little "Remember Me" box next to the log in window. This will usually resolve the issue of getting automatically logged out.
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Check your security settings.

1. On your browser at the top select Tools, then Internet Options and click the Security tab.
2. Click on "Trusted Sites" (the green circle with the check mark) and then click the "Sites" button below it.
3. Uncheck the "Require server verification (https"button if it's checked, and add the site URL [www.soberrecovery.com] to the "Add this Website to the Zone" field. Then click "Add".
4. Click "OK."
5. Next, click on the "Privacy" tab.
6. Below where it says "Web sites" click on the "Edit" button.
7. Add the bulletin board's domain [www.soberrecovery.com] and select "Always Allow."
8. Click OK twice, close your browser, re-open it and try logging on.
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If that doesn't work try minimizing your AOL window and open internet explorer. Try logging in that way. You can find internet explorer by clicking start-programs-internet explorer.

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If you are still having problems you can try deleting your temporary internet files and cookies.

CCleaner is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware!

CCleaner - Download
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If you want to clear cookies and your temporary internet files manually use the instructions below.


In rare circumstances, you may need to clear your browser's cache to resolve a connection issue, or to ensure that you're seeing the latest update to a web site. If clearing your browser's cache does not resolve your problem, rebooting your computer is often recommended.

To empty your browser's cache using Windows Internet Explorer version 7

Click on Tools (or the Tools icon) from the Command Bar
Select Delete Browsing History...
Click the Delete files... button near Temporary Internet Files
Click Yes when prompted to delete temporary Internet Explorer files
Click the Close button
Shutdown all open instances of your web browser and restart

To empty your browser's cache using Firefox version 2

Click on Tools from your browser's main menu
Select Clear Private Data...
Ensure that Cache is checked
Click the Clear Private Data Now button
Shutdown all open instances of your web browser and restart

To empty your browser's cache using Microsoft Internet Explorer version 6

Click on Tools from your browser's main menu.
Select Internet Options
Under the General tab, click Delete Files... in the Temporary Internet files section.
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Firefox version 1.5

Click on Tools from your browser's main menu.
Select Options
Select the Privacy icon
Select Cache tab.
Click the Clear Cache Now button
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Safari

Click on Safari from the main menu.
Click Empty Cache...
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Opera

Click on Tools from your browser's main menu.
Select Delete private data...
Click the Delete button
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Netscape

Click on Edit from your browser's main menu.
Select Preferences
Select and expand the Advanced category.
Click on Cache
Under Set Cache Options:
Click Clear Memory Cache
Click Clear Disk Cache
Click OK
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using AOL

In Keyword, enter: PREFERENCES. Or, on the Settings menu on the AOL toolbar click Preferences.
In the Organization section of the Preferences window, click Internet Properties (WWW).
In the Temporary Internet Files section, click Delete Files.
Click OK.

Clearing Cookies

Windows PC

Internet Explorer 7.x
Exit Internet Explorer 7, and then exit any instances of Windows Explorer
Click Start, click Run, type inetcpl.cpl, and then press ENTER
On the General tab, click Delete under Browsing History in the Internet Properties dialog box
In the Delete Browsing History dialog box, click Delete Cookies
In the Delete Cookies dialog box, click Yes.

Internet Explorer (all other versions)
Internet Explorer saves cookies in more than one location, depending on the version of the browser and the version of Microsoft Windows being used.

The best way to find and delete them is to close Internet Explorer then use your file management software (such as Windows Explorer) and search for a folder called 'cookies'.

Return to top

Mozilla
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.


Mozilla Firebird
Click on Tools, then Options
Select the Privacy icon in the left-hand panel
Click on Cookies
Click on Stored Cookies
To remove a single cookie click on the entry in the list and click on the Remove Cookie button
To remove all cookies click on the Remove All Cookies button

Mozilla Firefox
Click on Tools, then Options
Select the Privacy icon in the left-hand panel
Click on Cookies
Click on View Cookies
To remove a single cookie click on the entry in the list and click on the Remove Cookie button
To remove all cookies click on the Remove All Cookies button

Netscape Navigator 7.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.


Netscape Navigator 6.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.


Netscape Navigator 4.x
In Netscape, all cookies are stored into one file, called Cookies.txt, in the user preferences folder, making them easy to find and delete. The folder can be located by using your file management software to search your hard disk drive for "cookies.txt".

Users of Netscape Navigator 4.x may also stop cookies from being written to the hard drive, by making the cookies file read only. However, even if the browser can't "write" cookies to the hard drive, it can still cache them, and it may create a new cookie file.

Opera
To delete all cookies at the end of every session, select it in the privacy settings under Tools > Preferences.
Click on Manage cookies to delete specific cookies or cookies from specific domains.

To delete all cookies immediately, go to Delete private data on the Tools menu.

Deepnet Explorer 1.1+
Choose Tools and then Internet Options
Click the Privacy tab
Move the slider to choose your preferred settings.



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Apple Macintosh

Microsoft Internet Explorer 5 (MacOS X)
Choose Preferences from Explorer menu
Select Receiving Files options
Select Cookies
Select the Cookies to be deleted from the list
Press Delete button

Microsoft Internet Explorer 5 (MacOS 9)
Choose Preferences from Edit menu
Select Receiving Files options
Select Cookies
Select the Cookies to be deleted from the list
Press Delete button

Mozilla
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.


Netscape Navigator 7.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.


Netscape Navigator 6.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.


Safari 1.0 (MacOS X)
Choose Preferences from Safari menu
Select Security icon
Press Show Cookies button
Select the Cookies to be deleted from the list
Press Delete button

Opera
To delete all cookies at the end of every session, select it in the privacy settings under Opera > Preferences
Click on Manage cookies to delete specific cookies or cookies from specific domains.

To delete all cookies immediately, go to Delete private data on the Tools menu.

For AOL, version 8.0 or later:
1. Click on the Settings,Preferences.
2. Click Internet from By Category section.
3. Click on General tab.
4. Click on Delete Cookies of the Temporary Internet Files zone.
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Blank gray box when loading chat applet

Download or re-install java.

java.com: Hot Games, Cool Apps

[amnie]

Hello. I would love to chat- I am a former user- just MJ and drinking- and I am seeking advice about my x

[Morning Glory]

Hi amnie,

We are just beginning to organize chat meetings. You can find information here.

http://www.soberrecovery.com/forums/...line-meetings/

If you post on the family and friends forum that you would like to chat maybe someone will be available to go in and talk.

[kelsh]

Thanks for the information Morning Glory,

I am copying it right now. I had the problem because the correct password was not accepted for some reason. I did get a new password so am back in business.

I am having a pretty severe episode of depression and not is all well with my head and concentration right now. I need to make a book of my forums & user names and passwords.

I have been trying to get the online paperwork done for our new mail order pharmacy with our medical insurance and it is complicated so I am getting so frustrated because stuff isn't going through right even when I write it down.

Thanks Again,

kelsh

[Morning Glory]

I can relate to that kelsh.

I've had the same kind of week myself.

[fulahope]

hi i am new to the computer. sorry for the slowness.

[Morning Glory]

Hi fulahope,

Let us know if we can help with anything.

[Pick-a-name]

Hi,MG...I did it again...ugh. Tried to answer with a quote and ended up erasing the rest of the poster's post. I can't seem to restore the original by Ichobad in the thread on F and F about "informal poll about staying/leaving" (says I edited it.)

Think you could find this and undue my mistake?

Thanks

[Joyce in Calif]

I am not sure if my "reply" is actually working! I received a msg regarding waiting 45 seconds in between msgs but I only tried to send 1 msg!!!
Joyce in Calif

[Morning Glory]

Hi Joyce,

That can happen if you have to push the reply button twice.
It views it as a duplicate and sends out an error message.

[BUTTERFLY-7]

I'can't smile Ineed a meeting

[51anna]

Hi Butterfly,

Why don't you post an introduction in the Newcomers forum?

There is lots of support!

If you need help, just let me know.

[BUTTERFLY-7]

,but I feel verry sad and depress I can't log in to a chat room I don't know how my husband is the one who knows and teaches me but he left the marriage 4 days ago we where 1yrd into the relashionship and 1 month married everrything star it eith him been verbally,emotionally abusive I' can't think stray my heart hurts I'dont feel good then to top it I'can get in the web site

[51anna]

Hi Butterfly,

Click on this link and then look at the left side of the page for New Thread.

Click on that and then type a message.

Below the message box you type in, click on the Submit New Thread.

http://www.soberrecovery.com/forums/newcomers-recovery/

[CAZZIE74]

hi i am struggling to get a message to u b4 i tell u anything can u let me no if u got this x cazzie74 x

[Rowan]

Hi Linus,

why not start a thread of your own in Newcomers to Recovery? Your post might get lost in here ..

[51anna]

I moved Linus's thread to Newcomers.

[chiynita]

I had to update java and now I cant get into chat!!!
Says error connecting to server. Try again later.
What is that??

[Morning Glory]

It's hard to tell from here.

Try this link and see if it can tell you what to do.

AddonInteractive Support Center - TroubleShooter

[chiynita]

Yea I just unistalled the new version and I got it.
Figures as soon as I post about ti I would figure it out.
Thx

[bender1]

i am beginning to find out why there are few members here 1. it takes forever to register. 2 when you do finally get it done you cant find anything i have tried to post and been refused ,sent back threw the registration bull crap ,to put it mildly this alcoholic wants to stop drinking , and all that i have been able to accomplish in searching this site is another excuse to drink so i think i will search a easier softer solution and go back to the site icame from i came here to try a different site with new people like me and am completely baffledat the caotic bull i have found here just trying to stay sober sorry when you people get it together maybe i will try again. keep in mind we are alcoholics and need easy softer ways not more complex methods to stay sober .have a great day

[51anna]

I removed bender's email address.

[lilbit]

How does one get the pic to show next to blog or comment?

[Zencat]

Look for the: [IMG] code



[IMG]http;//i287.photobucket.com/albums/ll131/XxKelseyOwnsYouxX/gangsta-1.gif[/IMG]

Here is the link to the image at Photo Bucket.

Be cool peace.


or under you name? Like my peace sign. will get back for that one because I forgot so got ta seach fo it.

[lilbit]

How ...er...where do I post my post? This site has sooo many features...I'm lost....poor little white girl lost in the gormet ghetto of options!
Let's see if this is a post?