Chat/Log in problems - SoberRecovery : Alcoholism Drug Addiction Help and Information

***Morning Glory*** · 12-13-2007, 01:58 PM

For log in and chat issues.

Before logging in check the little "Remember Me" box next to the log in window. This will usually resolve the issue of getting automatically logged out.
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Check your security settings.

1. On your browser at the top select Tools, then Internet Options and click the Security tab.
2. Click on "Trusted Sites" (the green circle with the check mark) and then click the "Sites" button below it.
3. Uncheck the "Require server verification (https"button if it's checked, and add the site URL [www.soberrecovery.com] to the "Add this Website to the Zone" field. Then click "Add".
4. Click "OK."
5. Next, click on the "Privacy" tab.
6. Below where it says "Web sites" click on the "Edit" button.
7. Add the bulletin board's domain [www.soberrecovery.com] and select "Always Allow."
8. Click OK twice, close your browser, re-open it and try logging on.
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If that doesn't work try minimizing your AOL window and open internet explorer. Try logging in that way. You can find internet explorer by clicking start-programs-internet explorer.

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If you are still having problems you can try deleting your temporary internet files and cookies.

CCleaner is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware!

CCleaner - Download
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If you want to clear cookies and your temporary internet files manually use the instructions below.

In rare circumstances, you may need to clear your browser's cache to resolve a connection issue, or to ensure that you're seeing the latest update to a web site. If clearing your browser's cache does not resolve your problem, rebooting your computer is often recommended.

To empty your browser's cache using Windows Internet Explorer version 7

Click on Tools (or the Tools icon) from the Command Bar
Select Delete Browsing History...
Click the Delete files... button near Temporary Internet Files
Click Yes when prompted to delete temporary Internet Explorer files
Click the Close button
Shutdown all open instances of your web browser and restart

To empty your browser's cache using Firefox version 2

Click on Tools from your browser's main menu
Select Clear Private Data...
Ensure that Cache is checked
Click the Clear Private Data Now button
Shutdown all open instances of your web browser and restart

To empty your browser's cache using Microsoft Internet Explorer version 6

Click on Tools from your browser's main menu.
Select Internet Options
Under the General tab, click Delete Files... in the Temporary Internet files section.
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Firefox version 1.5

Click on Tools from your browser's main menu.
Select Options
Select the Privacy icon
Select Cache tab.
Click the Clear Cache Now button
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Safari

Click on Safari from the main menu.
Click Empty Cache...
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Opera

Click on Tools from your browser's main menu.
Select Delete private data...
Click the Delete button
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Netscape

Click on Edit from your browser's main menu.
Select Preferences
Select and expand the Advanced category.
Click on Cache
Under Set Cache Options:
Click Clear Memory Cache
Click Clear Disk Cache
Click OK
Important: Shutdown all open instances of your web browser.

To empty your browser's cache using AOL

In Keyword, enter: PREFERENCES. Or, on the Settings menu on the AOL toolbar click Preferences.
In the Organization section of the Preferences window, click Internet Properties (WWW).
In the Temporary Internet Files section, click Delete Files.
Click OK.

Clearing Cookies

Windows PC

Internet Explorer 7.x
Exit Internet Explorer 7, and then exit any instances of Windows Explorer
Click Start, click Run, type inetcpl.cpl, and then press ENTER
On the General tab, click Delete under Browsing History in the Internet Properties dialog box
In the Delete Browsing History dialog box, click Delete Cookies
In the Delete Cookies dialog box, click Yes.

Internet Explorer (all other versions)
Internet Explorer saves cookies in more than one location, depending on the version of the browser and the version of Microsoft Windows being used.

The best way to find and delete them is to close Internet Explorer then use your file management software (such as Windows Explorer) and search for a folder called 'cookies'.

Return to top

Mozilla
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Mozilla Firebird
Click on Tools, then Options
Select the Privacy icon in the left-hand panel
Click on Cookies
Click on Stored Cookies
To remove a single cookie click on the entry in the list and click on the Remove Cookie button
To remove all cookies click on the Remove All Cookies button

Mozilla Firefox
Click on Tools, then Options
Select the Privacy icon in the left-hand panel
Click on Cookies
Click on View Cookies
To remove a single cookie click on the entry in the list and click on the Remove Cookie button
To remove all cookies click on the Remove All Cookies button

Netscape Navigator 7.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Netscape Navigator 6.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Netscape Navigator 4.x
In Netscape, all cookies are stored into one file, called Cookies.txt, in the user preferences folder, making them easy to find and delete. The folder can be located by using your file management software to search your hard disk drive for "cookies.txt".

Users of Netscape Navigator 4.x may also stop cookies from being written to the hard drive, by making the cookies file read only. However, even if the browser can't "write" cookies to the hard drive, it can still cache them, and it may create a new cookie file.

Opera
To delete all cookies at the end of every session, select it in the privacy settings under Tools > Preferences.
Click on Manage cookies to delete specific cookies or cookies from specific domains.

To delete all cookies immediately, go to Delete private data on the Tools menu.

Deepnet Explorer 1.1+
Choose Tools and then Internet Options
Click the Privacy tab
Move the slider to choose your preferred settings.

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Apple Macintosh

Microsoft Internet Explorer 5 (MacOS X)
Choose Preferences from Explorer menu
Select Receiving Files options
Select Cookies
Select the Cookies to be deleted from the list
Press Delete button

Microsoft Internet Explorer 5 (MacOS 9)
Choose Preferences from Edit menu
Select Receiving Files options
Select Cookies
Select the Cookies to be deleted from the list
Press Delete button

Mozilla
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Netscape Navigator 7.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Netscape Navigator 6.x
Choose Cookie Manager from the Tools menu.
Choose Manage Stored Cookies.
Remove any cookie from the list, or remove all cookies.

Safari 1.0 (MacOS X)
Choose Preferences from Safari menu
Select Security icon
Press Show Cookies button
Select the Cookies to be deleted from the list
Press Delete button

Opera
To delete all cookies at the end of every session, select it in the privacy settings under Opera > Preferences
Click on Manage cookies to delete specific cookies or cookies from specific domains.

To delete all cookies immediately, go to Delete private data on the Tools menu.

For AOL, version 8.0 or later:
1. Click on the Settings,Preferences.
2. Click Internet from By Category section.
3. Click on General tab.
4. Click on Delete Cookies of the Temporary Internet Files zone.
__________________________________________________ __________

Blank gray box when loading chat applet

Download or re-install java.

java.com: Hot Games, Cool Apps

amnie · 01-01-2008, 05:02 PM

Hello. I would love to chat- I am a former user- just MJ and drinking- and I am seeking advice about my x

***Morning Glory*** · 01-01-2008, 06:37 PM

Hi amnie,

We are just beginning to organize chat meetings. You can find information here.

http://www.soberrecovery.com/forums/...line-meetings/

If you post on the family and friends forum that you would like to chat maybe someone will be available to go in and talk.

kelsh · 01-06-2008, 03:35 PM

Thanks for the information Morning Glory,

I am copying it right now. I had the problem because the correct password was not accepted for some reason. I did get a new password so am back in business.

I am having a pretty severe episode of depression and not is all well with my head and concentration right now. I need to make a book of my forums & user names and passwords.

I have been trying to get the online paperwork done for our new mail order pharmacy with our medical insurance and it is complicated so I am getting so frustrated because stuff isn't going through right even when I write it down.

Thanks Again,

kelsh

***Morning Glory*** · 01-06-2008, 04:10 PM

I can relate to that kelsh.

I've had the same kind of week myself.

fulahope · 01-12-2008, 03:03 PM

hi i am new to the computer. sorry for the slowness.

***Morning Glory*** · 01-12-2008, 04:26 PM

Hi fulahope,

Let us know if we can help with anything.

**Pick-a-name** · 01-14-2008, 08:08 AM

Hi,MG...I did it again...ugh. Tried to answer with a quote and ended up erasing the rest of the poster's post. I can't seem to restore the original by Ichobad in the thread on F and F about "informal poll about staying/leaving" (says I edited it.)

Think you could find this and undue my mistake?

Thanks

Joyce in Calif · 02-18-2008, 07:38 PM

I am not sure if my "reply" is actually working! I received a msg regarding waiting 45 seconds in between msgs but I only tried to send 1 msg!!!
Joyce in Calif

***Morning Glory*** · 02-23-2008, 10:36 AM

Hi Joyce,

That can happen if you have to push the reply button twice.
It views it as a duplicate and sends out an error message.

BUTTERFLY-7 · 02-25-2008, 11:28 AM

I'can't smile Ineed a meeting

**51anna** · 02-25-2008, 11:39 AM

Hi Butterfly,

Why don't you post an introduction in the Newcomers forum?

There is lots of support!

If you need help, just let me know.

BUTTERFLY-7 · 02-25-2008, 12:18 PM

,but I feel verry sad and depress I can't log in to a chat room I don't know how my husband is the one who knows and teaches me but he left the marriage 4 days ago we where 1yrd into the relashionship and 1 month married everrything star it eith him been verbally,emotionally abusive I' can't think stray my heart hurts I'dont feel good then to top it I'can get in the web site

**51anna** · 02-25-2008, 12:50 PM

Hi Butterfly,

Click on this link and then look at the left side of the page for New Thread.

Click on that and then type a message.

Below the message box you type in, click on the Submit New Thread.

http://www.soberrecovery.com/forums/newcomers-recovery/

CAZZIE74 · 02-26-2008, 04:09 AM

hi i am struggling to get a message to u b4 i tell u anything can u let me no if u got this x cazzie74 x

**Rowan** · 03-20-2008, 06:13 PM

Hi Linus,

why not start a thread of your own in Newcomers to Recovery? Your post might get lost in here ..

12-13-2007, 01:58 PM	#1 (permalink)
*Morning Glory* Administrator Join Date: Mar 2002 Location: CA Posts: 1,048	Chat/Log in problems For log in and chat issues. Before logging in check the little "Remember Me" box next to the log in window. This will usually resolve the issue of getting automatically logged out. -------------------------------------------------------------------------- Check your security settings. 1. On your browser at the top select Tools, then Internet Options and click the Security tab. 2. Click on "Trusted Sites" (the green circle with the check mark) and then click the "Sites" button below it. 3. Uncheck the "Require server verification (https"button if it's checked, and add the site URL [www.soberrecovery.com] to the "Add this Website to the Zone" field. Then click "Add". 4. Click "OK." 5. Next, click on the "Privacy" tab. 6. Below where it says "Web sites" click on the "Edit" button. 7. Add the bulletin board's domain [www.soberrecovery.com] and select "Always Allow." 8. Click OK twice, close your browser, re-open it and try logging on. ------------------------------------------------------------------------ If that doesn't work try minimizing your AOL window and open internet explorer. Try logging in that way. You can find internet explorer by clicking start-programs-internet explorer. ------------------------------------------------------------------------ If you are still having problems you can try deleting your temporary internet files and cookies. CCleaner is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware! CCleaner - Download ------------------------------------------------------------------------ If you want to clear cookies and your temporary internet files manually use the instructions below. In rare circumstances, you may need to clear your browser's cache to resolve a connection issue, or to ensure that you're seeing the latest update to a web site. If clearing your browser's cache does not resolve your problem, rebooting your computer is often recommended. To empty your browser's cache using Windows Internet Explorer version 7 Click on Tools (or the Tools icon) from the Command Bar Select Delete Browsing History... Click the Delete files... button near Temporary Internet Files Click Yes when prompted to delete temporary Internet Explorer files Click the Close button Shutdown all open instances of your web browser and restart To empty your browser's cache using Firefox version 2 Click on Tools from your browser's main menu Select Clear Private Data... Ensure that Cache is checked Click the Clear Private Data Now button Shutdown all open instances of your web browser and restart To empty your browser's cache using Microsoft Internet Explorer version 6 Click on Tools from your browser's main menu. Select Internet Options Under the General tab, click Delete Files... in the Temporary Internet files section. Important: Shutdown all open instances of your web browser. To empty your browser's cache using Firefox version 1.5 Click on Tools from your browser's main menu. Select Options Select the Privacy icon Select Cache tab. Click the Clear Cache Now button Important: Shutdown all open instances of your web browser. To empty your browser's cache using Safari Click on Safari from the main menu. Click Empty Cache... Important: Shutdown all open instances of your web browser. To empty your browser's cache using Opera Click on Tools from your browser's main menu. Select Delete private data... Click the Delete button Important: Shutdown all open instances of your web browser. To empty your browser's cache using Netscape Click on Edit from your browser's main menu. Select Preferences Select and expand the Advanced category. Click on Cache Under Set Cache Options: Click Clear Memory Cache Click Clear Disk Cache Click OK Important: Shutdown all open instances of your web browser. To empty your browser's cache using AOL In Keyword, enter: PREFERENCES. Or, on the Settings menu on the AOL toolbar click Preferences. In the Organization section of the Preferences window, click Internet Properties (WWW). In the Temporary Internet Files section, click Delete Files. Click OK. Clearing Cookies Windows PC Internet Explorer 7.x Exit Internet Explorer 7, and then exit any instances of Windows Explorer Click Start, click Run, type inetcpl.cpl, and then press ENTER On the General tab, click Delete under Browsing History in the Internet Properties dialog box In the Delete Browsing History dialog box, click Delete Cookies In the Delete Cookies dialog box, click Yes. Internet Explorer (all other versions) Internet Explorer saves cookies in more than one location, depending on the version of the browser and the version of Microsoft Windows being used. The best way to find and delete them is to close Internet Explorer then use your file management software (such as Windows Explorer) and search for a folder called 'cookies'. Return to top Mozilla Choose Cookie Manager from the Tools menu. Choose Manage Stored Cookies. Remove any cookie from the list, or remove all cookies. Mozilla Firebird Click on Tools, then Options Select the Privacy icon in the left-hand panel Click on Cookies Click on Stored Cookies To remove a single cookie click on the entry in the list and click on the Remove Cookie button To remove all cookies click on the Remove All Cookies button Mozilla Firefox Click on Tools, then Options Select the Privacy icon in the left-hand panel Click on Cookies Click on View Cookies To remove a single cookie click on the entry in the list and click on the Remove Cookie button To remove all cookies click on the Remove All Cookies button Netscape Navigator 7.x Choose Cookie Manager from the Tools menu. Choose Manage Stored Cookies. Remove any cookie from the list, or remove all cookies. Netscape Navigator 6.x Choose Cookie Manager from the Tools menu. Choose Manage Stored Cookies. Remove any cookie from the list, or remove all cookies. Netscape Navigator 4.x In Netscape, all cookies are stored into one file, called Cookies.txt, in the user preferences folder, making them easy to find and delete. The folder can be located by using your file management software to search your hard disk drive for "cookies.txt". Users of Netscape Navigator 4.x may also stop cookies from being written to the hard drive, by making the cookies file read only. However, even if the browser can't "write" cookies to the hard drive, it can still cache them, and it may create a new cookie file. Opera To delete all cookies at the end of every session, select it in the privacy settings under Tools > Preferences. Click on Manage cookies to delete specific cookies or cookies from specific domains. To delete all cookies immediately, go to Delete private data on the Tools menu. Deepnet Explorer 1.1+ Choose Tools and then Internet Options Click the Privacy tab Move the slider to choose your preferred settings. -------------------------------------------------------------------------- Apple Macintosh Microsoft Internet Explorer 5 (MacOS X) Choose Preferences from Explorer menu Select Receiving Files options Select Cookies Select the Cookies to be deleted from the list Press Delete button Microsoft Internet Explorer 5 (MacOS 9) Choose Preferences from Edit menu Select Receiving Files options Select Cookies Select the Cookies to be deleted from the list Press Delete button Mozilla Choose Cookie Manager from the Tools menu. Choose Manage Stored Cookies. Remove any cookie from the list, or remove all cookies. Netscape Navigator 7.x Choose Cookie Manager from the Tools menu. Choose Manage Stored Cookies. Remove any cookie from the list, or remove all cookies. Netscape Navigator 6.x Choose Cookie Manager from the Tools menu. Choose Manage Stored Cookies. Remove any cookie from the list, or remove all cookies. Safari 1.0 (MacOS X) Choose Preferences from Safari menu Select Security icon Press Show Cookies button Select the Cookies to be deleted from the list Press Delete button Opera To delete all cookies at the end of every session, select it in the privacy settings under Opera > Preferences Click on Manage cookies to delete specific cookies or cookies from specific domains. To delete all cookies immediately, go to Delete private data on the Tools menu. For AOL, version 8.0 or later: 1. Click on the Settings,Preferences. 2. Click Internet from By Category section. 3. Click on General tab. 4. Click on Delete Cookies of the Temporary Internet Files zone. __________________________________________________ __________ Blank gray box when loading chat applet Download or re-install java. java.com: Hot Games, Cool Apps
	__________________ Pro 11:14 Where no counsel is, the people fall: but in the multitude of counselors there is safety.

01-01-2008, 06:37 PM	#3 (permalink)
*Morning Glory* Administrator Join Date: Mar 2002 Location: CA Posts: 1,048	Hi amnie, We are just beginning to organize chat meetings. You can find information here. http://www.soberrecovery.com/forums/...line-meetings/ If you post on the family and friends forum that you would like to chat maybe someone will be available to go in and talk.
	__________________ Pro 11:14 Where no counsel is, the people fall: but in the multitude of counselors there is safety.

01-06-2008, 03:35 PM	#4 (permalink)
kelsh Member Join Date: Sep 2007 Location: Omak WA Posts: 707	Signing In... Thanks for the information Morning Glory, I am copying it right now. I had the problem because the correct password was not accepted for some reason. I did get a new password so am back in business. I am having a pretty severe episode of depression and not is all well with my head and concentration right now. I need to make a book of my forums & user names and passwords. I have been trying to get the online paperwork done for our new mail order pharmacy with our medical insurance and it is complicated so I am getting so frustrated because stuff isn't going through right even when I write it down. Thanks Again, kelsh
	__________________ God Grant Me the Serenity to Accept the Things I Cannot Change..the Courage to Change the Things I Can Change..and the Wisdom to Know the Diifference. Sobriety Date: July 10, 1988

01-06-2008, 04:10 PM	#5 (permalink)
*Morning Glory* Administrator Join Date: Mar 2002 Location: CA Posts: 1,048	I can relate to that kelsh. I've had the same kind of week myself.
	__________________ Pro 11:14 Where no counsel is, the people fall: but in the multitude of counselors there is safety.

01-12-2008, 04:26 PM	#7 (permalink)
*Morning Glory* Administrator Join Date: Mar 2002 Location: CA Posts: 1,048	Hi fulahope, Let us know if we can help with anything.
	__________________ Pro 11:14 Where no counsel is, the people fall: but in the multitude of counselors there is safety.

01-01-2008, 05:02 PM	#2 (permalink)
amnie Member Join Date: Jan 2008 Location: Saline, Mi. Posts: 4	Hello. I would love to chat- I am a former user- just MJ and drinking- and I am seeking advice about my x

01-12-2008, 03:03 PM	#6 (permalink)
fulahope Member Join Date: Jan 2008 Location: smithtown new york Posts: 1	hi i am new to the computer. sorry for the slowness.

01-14-2008, 08:08 AM	#8 (permalink)
Pick-a-name Forum Leader Join Date: Jan 2005 Location: Ohio Posts: 2,546	Hi,MG...I did it again...ugh. Tried to answer with a quote and ended up erasing the rest of the poster's post. I can't seem to restore the original by Ichobad in the thread on F and F about "informal poll about staying/leaving" (says I edited it.) Think you could find this and undue my mistake? Thanks

02-18-2008, 07:38 PM	#9 (permalink)
Joyce in Calif Member Join Date: Feb 2008 Location: Roclin, California Posts: 2	Thank you I am not sure if my "reply" is actually working! I received a msg regarding waiting 45 seconds in between msgs but I only tried to send 1 msg!!! Joyce in Calif

02-23-2008, 10:36 AM	#10 (permalink)
*Morning Glory* Administrator Join Date: Mar 2002 Location: CA Posts: 1,048	Hi Joyce, That can happen if you have to push the reply button twice. It views it as a duplicate and sends out an error message.
	__________________ Pro 11:14 Where no counsel is, the people fall: but in the multitude of counselors there is safety.

02-25-2008, 11:28 AM	#11 (permalink)
BUTTERFLY-7 Member Join Date: Feb 2008 Location: bronx,ny Posts: 601	I'need Help I'can't smile Ineed a meeting

02-25-2008, 11:39 AM	#12 (permalink)
51anna Forum Leader Join Date: Aug 2003 Location: Dancing in the Light Posts: 9,006	Hi Butterfly, Why don't you post an introduction in the Newcomers forum? There is lots of support! If you need help, just let me know.
	__________________ Anna "I don't know what the future is holding in store I don't know where Im going, Im not sure where Ive been Theres a spirit that guides me, a light that shines for me My life is worth the living, I don't need to see the end." John Denver

02-25-2008, 12:18 PM	#13 (permalink)
BUTTERFLY-7 Member Join Date: Feb 2008 Location: bronx,ny Posts: 601	the storm ,but I feel verry sad and depress I can't log in to a chat room I don't know how my husband is the one who knows and teaches me but he left the marriage 4 days ago we where 1yrd into the relashionship and 1 month married everrything star it eith him been verbally,emotionally abusive I' can't think stray my heart hurts I'dont feel good then to top it I'can get in the web site

02-25-2008, 12:50 PM	#14 (permalink)
51anna Forum Leader Join Date: Aug 2003 Location: Dancing in the Light Posts: 9,006	Hi Butterfly, Click on this link and then look at the left side of the page for New Thread. Click on that and then type a message. Below the message box you type in, click on the Submit New Thread. http://www.soberrecovery.com/forums/newcomers-recovery/
	__________________ Anna "I don't know what the future is holding in store I don't know where Im going, Im not sure where Ive been Theres a spirit that guides me, a light that shines for me My life is worth the living, I don't need to see the end." John Denver

02-26-2008, 04:09 AM	#15 (permalink)
CAZZIE74 Member Join Date: Feb 2008 Location: stoke-on-trent england Posts: 3	hi pualo hi i am struggling to get a message to u b4 i tell u anything can u let me no if u got this x cazzie74 x

03-20-2008, 06:13 PM	#16 (permalink)
Rowan ¢нαт/вℓσg мσ∂єяαтσя Join Date: Dec 2003 Location: near Newfoundland Posts: 7,399	Hi Linus, why not start a thread of your own in Newcomers to Recovery? Your post might get lost in here ..
	__________________