Question about software - SoberRecovery : Alcoholism Drug Addiction Help and Information

abtchonamission · 02-18-2006, 01:52 PM

I'm starting a new job this coming week. My new boss sent me an e-mail, asking me about some software they're going to try.

This is what she asked:

The contact and customer manager sofeware is ACT! by Sage 2006 version 8.
It links directly to QuickBooks Pro and Premier 2005. However in setting it up we need to confirm it's synchronization features. Can it synch sections or does it load everything each time?

Does anyone know anything at all about this software? Or know if there is a better software for the purpose she describes?

susane1408 · 02-18-2006, 01:58 PM

This may help

http://www.dmcsoftware.co.uk/act/act_professional.aspx

02-18-2006, 02:03 PM

I'm not familiar with ACT! Is it a customer contact management base? I know about eGain (huge corporate EMS system). It uses either a manual or dynamic data sync with the server. Record update settings can switched between the two--either constantly updated--or updated when you tell it to update.

abtchonamission · 02-18-2006, 02:06 PM

Yup...it's exactly that, Midas, but it supposed to also work with Quickbooks to keep all the information easily between the programs.

I'm not familiar with the program, but I guess I'll be learning it as I go. I'm downloading the free trial version so that I can play around in it and get a little bit of a feel for it before I start the new job Tuesday...but I know that around here, there are so many people, SOMEONE must know something about ACT! 2006. So, I figured I'd see what else I could find out.

02-18-2006, 02:23 PM

Good luck with the new job! Sounds exciting. Learning new stuff is always exciting.

Here a quick Q&A from the Sage website;
http://www.dmcsoftware.co.uk/act/actpro_and_act6.aspx

Quote:

All Sync routines are initiated by the remote database (server side) and run in the background with no need for you to stop your work and wait for synchronization to finish. The ACT! Professional can also now Synchronize across an Internet Connection (Workgroup version only)

Background/Shadow updates are nice. You don't have to worry about maintaining the updated info forcefully.

susane1408 · 02-18-2006, 03:54 PM

abtchonamission · 02-18-2006, 05:07 PM

Well, the first link gave me some idea of what to play with, but this program takes forever to download...

Now I've got a second link? This boss is gonna love me come Tuesday!

**cece1960** · 02-18-2006, 08:09 PM

Congratulations on the new job Trish!

(I've been just waiting to use that smiley!)

MamaGoose · 02-18-2006, 08:30 PM

Good luck on the new job Trish.

You'll do great!

02-18-2006, 01:52 PM	#1 (permalink)
abtchonamission Member Join Date: May 2004 Location: In the mountain air Posts: 1,349	Question about software I'm starting a new job this coming week. My new boss sent me an e-mail, asking me about some software they're going to try. This is what she asked: The contact and customer manager sofeware is ACT! by Sage 2006 version 8. It links directly to QuickBooks Pro and Premier 2005. However in setting it up we need to confirm it's synchronization features. Can it synch sections or does it load everything each time? Does anyone know anything at all about this software? Or know if there is a better software for the purpose she describes? __________________ Faith... When you come to the end of all the light you know and you are about to step off into the darkness of the unknown, faith is knowing one of two things will happen: there will be something solid to stand on or you will be taught how to fly.

02-18-2006, 01:58 PM	#2 (permalink)
susane1408 * Join Date: May 2005 Location: Lincolnshire, England Posts: 461	This may help http://www.dmcsoftware.co.uk/act/act_professional.aspx __________________ "All we have to do is to decide what to do with the time that is given to us"....................JRR Tolkien

02-18-2006, 02:06 PM	#4 (permalink)
abtchonamission Member Join Date: May 2004 Location: In the mountain air Posts: 1,349	Yup...it's exactly that, Midas, but it supposed to also work with Quickbooks to keep all the information easily between the programs. I'm not familiar with the program, but I guess I'll be learning it as I go. I'm downloading the free trial version so that I can play around in it and get a little bit of a feel for it before I start the new job Tuesday...but I know that around here, there are so many people, SOMEONE must know something about ACT! 2006. So, I figured I'd see what else I could find out. __________________ Faith... When you come to the end of all the light you know and you are about to step off into the darkness of the unknown, faith is knowing one of two things will happen: there will be something solid to stand on or you will be taught how to fly.

02-18-2006, 03:54 PM	#6 (permalink)
susane1408 * Join Date: May 2005 Location: Lincolnshire, England Posts: 461	__________________ "All we have to do is to decide what to do with the time that is given to us"....................JRR Tolkien

02-18-2006, 05:07 PM	#7 (permalink)
abtchonamission Member Join Date: May 2004 Location: In the mountain air Posts: 1,349	Well, the first link gave me some idea of what to play with, but this program takes forever to download... Now I've got a second link? This boss is gonna love me come Tuesday! __________________ Faith... When you come to the end of all the light you know and you are about to step off into the darkness of the unknown, faith is knowing one of two things will happen: there will be something solid to stand on or you will be taught how to fly.

02-18-2006, 02:03 PM	#3 (permalink)
Midas Guest Posts: n/a	I'm not familiar with ACT! Is it a customer contact management base? I know about eGain (huge corporate EMS system). It uses either a manual or dynamic data sync with the server. Record update settings can switched between the two--either constantly updated--or updated when you tell it to update.

02-18-2006, 08:09 PM	#8 (permalink)
cece1960 Forum Leader Join Date: Dec 2004 Location: PA Posts: 1,232	Congratulations on the new job Trish! (I've been just waiting to use that smiley!) __________________ The great thing in the world is not so much where we stand, as in what direction we are going. - Oliver Wendell Holmes

02-18-2006, 08:30 PM	#9 (permalink)
MamaGoose Honk if you're a codie! Join Date: Aug 2005 Location: State of Codependency Posts: 115	Good luck on the new job Trish. You'll do great! __________________ MamaGoose "Our recovery is tough. We don't have to give up a drink or a substance. We have to give up our very nature. We are caregivers. It's what we do." - historyteach -

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