[Done_With_It]

Hey Bike,

Although it sucks you had to do that, I don't think you necessarily overreacted. I've worked off and on in retail for years, all the way up to a district type manager position. The only way usually to get what you want is to bit*ch to a manager or higher up. Everyplace I've worked follows the same policy. If you are NICE you don't get what you need/want. If you become irate, angry, or are a jerk? They hand you over WHATEVER it is you want.

I used to give out the free gifts we had to the nice customers because it made me so mad that they were for the rude ones........

You shouldn't have to deal with waiting around all day and wondering if they are going to call you back or not. It's VERY easy to assure someone that they will get a call back, or let them leave the store knowing they are being taken care of. Had they done that in the first place??? I'm sure you would have not been wondering all day if they are going to call.

Gawd, retail nightmares. I remember them all to well....... lol

I hope the laptop gets fixed soon!!!