A wise lady told me once the way she sponsors is to offer a sponsee a suggestion.
The next time the sponsee calls with the same problem she would ask "Did you try
my suggestion ?" If the reply was "No" she would say why don't you try it and
call me back afterwards.
When the sponsee finally did the suggestion the problem was usually resolved.
If it wasn't then she would offer another suggestion.
"Our program is meant to be suggestive only." We put the food on the table.
It's up to you to serve yourself and eat it.